Shipping & Returns
Shipping Information
Free Priority Shipping on Orders $50+
We offer free priority shipping on all orders of $50 or more within the United States. Orders under $50 will have shipping costs calculated at checkout based on your location.
Processing Time
All orders are handmade in small batches and typically ship within 3-5 business days. You'll receive a tracking number via email once your order ships.
Delivery Time
Priority shipping typically takes 1-2 business days after your order ships. Please note that delivery times may vary during peak seasons or holidays.
Returns Policy
Due to the perishable nature of our handmade cookies, we do not accept returns or exchanges.
We take great care in packaging and shipping our products to ensure they arrive fresh and in perfect condition. However, if your order arrives damaged or if there's an issue with your purchase, please contact us within 48 hours of delivery at [your email] with photos of the issue, and we'll work with you to make it right.
Quality Guarantee
Your satisfaction is important to us. While we cannot accept returns on perishable items, we stand behind the quality of our products. If you're not completely satisfied with your order, please reach out to us and we'll do our best to resolve any concerns.
Florida Cottage Food Notice: This product is made in a home kitchen not inspected by the Florida Department of Agriculture and Consumer Services.
